This just isn’t the Flamingo I have stayed at and enjoyed up to now. Thinking we wouldn’t be within the room much, we decided to simply make-do. When we woke Monday I wished to jump int he shower. Water barely warmed up, so I took a quick one. I don’t normally call and complain as a outcome of I don’t need them thinking I am looking for any freebies.
- I known as the customer support line as quickly as extra to see if there was ANYONE else that I could converse to and all I received back was an unapologetic, monotone, lady that provided to file a criticism for me.
- We can’t wait to welcome you back for one more great time at Flamingo Las Vegas soon.
- I do not normally name and complain as a end result of I don’t desire them pondering I am on the lookout for any freebies.
- We respect you taking the time to provide your feedback, Saleslady730.
Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday night time and still needed to wait in line for nearly an hour to use a self verify in kiosk. Initial impression was the room was very good but the TV did not work. We were advised to check in w the entrance desk in the AM, which we did. They requested if it was ok to enter the room whilst we have been gone for the day, sightseeing.
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We appreciate you taking the time to offer your suggestions, Timgerkman2021. We appreciate you taking the time to supply your suggestions, Saleslady730. We respect you taking the time to provide your suggestions, Katie. Roulette supplier was imply and took her candy time rearranging chips. Other folks walked away from the table as a outcome of her terrible attitude. This was my third and final time staying at the flamingo.
Not One Of The Best – Flamingo Las Vegas Resort & Casino
However, I did call concerning the lack of hot water and somehow they made some adjustment and got the water hotter within a quantity of hours. I didn’t complain in regards to the other issues in the room. This business uses dirty rouletet instruments supplied by Tripadvisor to encourage and acquire visitor critiques, together with this one. Thank you for taking the time to share your expertise with us, John! We can’t wait to welcome you back for another great time at Flamingo Las Vegas quickly.
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Not One Of The Best – Flamingo Las Vegas Lodge & Casino
So we known as down to the entrance desk to let them know, to no avail bc they didn’t show or contact us again either. The «criticism call» received through to someone, the subsequent day about 24 hours later and offered us a $50 food credit to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t an actual individual to fulfill with and we could not chance lacking our flights over another disappointing customer support expertise, so we had been pressured to used the self kiosk to check out. We will NEVER suggest the Flamingo to anybody for something. We recognize you taking the time to offer your suggestions, Lisa. Your comments have been shared with the appropriate team for his or her enter and a focus. We value your patronage and hope to look ahead to welcoming you back.
We are planning an enormous group trip (12-14) in March. I am coordinating it and was recommending to the others we stay at the Flamingo due to its location and my good experiences there prior to now. Instead, we will stay elsewhere (Harrah’s, New York, etc) related in price but a lot cleaner and not in such a state of dis-repair. Next time we will keep at a sister-property like Harrah’s or the Linq. Something similar in price however trying significantly better. Until some changes happen, I will not suggest this place to anybody. I did discover that some of the buttons int he hallways for the elevators didn’t work.
We gave the OK but my husband took photos of all of our stuff before we left. I tried to call the customer support quantity however was informed that they had been out of the US and I wanted to speak to someone on website. So, you guessed it, we waited in the line, tried to keep calm and hopeful that someone would make it proper in the lengthy run. My husband also tried to talk to Caesar’s Rewards, , they usually solely pointed out what the supervisor looked like so we may ask to talk to her as quickly as we made to the entrance of the road.
I inform the employee that we need to communicate to the manager, and gesture to the blonde woman that was identified to us, however she sees me, activates her heel and walks the other means. We inquired what might be accomplished relating to the TV concern and he or she provided to «improve us» to a room with a similar view. I referred to as the customer service line once more to see if there was ANYONE else that I may converse to and all I received again was an unapologetic, monotone, woman that supplied to file a complaint for me. We waited the relaxation of the night for the Engineering Manager to show up together with his «clarification or apology» however you guessed it, no show.